X3 camera won’t connect on the DJI Inspire 1 V2.0

X3 camera has a fail message on the DJI Inspire 1 V.2Summary of Issue:

8/13/18 1st time use
Began:**

Drone Model:

Mobile Device Model and OS version:

DroneDeploy App Version:

Hi @ryanhall,

Can you complete the rest of the requested information?

Mobile Device Model and OS version:

DroneDeploy App Version :

Along with these two things, what firmware is your drone on? Is everything up to date?

Keep us posted,
Christina