START FLIGHT on Samsung MOBILE

After setting up mission, I press START on bottom right of screen. No response from app. It has worked previously. Deleted DD app and reinstalled it on my Samsung A35. Same result.
I restarted my mobile, did preflight checks, checked GPS (17), pressed START and no response from the app.
Does anyone have a clue as to how to address this, please? You can email survey@icon.co.za

Many thanks, still learning towards getting a licence.
Conrad

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