Linking FAA approval to DroneDeploy

Why does my DroneDeploy App no longer let me “Request further coordination” from LAANC unless it is automatic approval? I can adjust the altitude of my flight down to 100ft and get automatic approval but then the flight will be ridiculously long. Also, if I can’t get approval for my flight through DroneDeploy’s connection to LAANC but I can get approval from the FAA through another source, how do I link it to my DroneDeploy app so it will fly the grid flight I programed?

Thanks for the Help!

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Enable your DJI custom unlock via go4 with aircraft powered up, then shutdown go4, launch DD, all should be good then.

Unlock did not persist across controller, apps (DJI Go4 > Drone Deploy) - previously I didn’t have a problem, but two weeks ago at the same site, nothing I did would fix the issue. Any ideas if there were any known issues? We can’t afford to use DD if there is no reliability when working in Custom Unlock areas.

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Not sure what else to suggest other than once you set unlock code via Go4, do a quick flight, land, shutdown Go4 app, then launch DD and see if it persists or now.

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