AgEagle set up

We have an AgEagle that we are trying to get airborne. I called the manufacturer the other day to get some help and he said we are screwed, DroneDeploy no longer supports your aircraft.

Is this a true statement?

What is the solution?

We don’t need to process our images while flying, we have plenty of time to download them and send off for processing.

We’re a new company just getting started so we are hoping this is not a big issue. I was rather shocked with the response from AgEagle, apparently there is now bad blood between the 2 companies and I can only hope the customers don’t end up paying for it.

Thank you for any help you can provide!

Kevin

I want to add, it appears to connect just fine and I can plan a mission very easily. I have not attempted to fly it and will not until I get these concerns resolved. The question is what is AgEagle talking about? What am I missing? Thanks guys!