Uploading iPhone Photos Issues

I am working on a project and the customer is asking for separate photos to be loaded into the project map; however, I am getting the following warning:

Some images you are trying to upload do not include location information. These images will appear close to the center of the project.

I click on “Proceed Anyway” and then get:

We were unable to detect data sets from the given files. Please try again, or contact us if the problem persists.

The photos were taken on an iPhone with location turned on.

Recommendations for adding these photos to my map?

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