Queued Map Processing on Pro Package


How can a map be qued for 48hrs on a Pro Package with DroneDeploy?


I’m also having trouble with it being qued right now. I realize there must be a lot of traffic with growing season in full swing. But it doesn’t help much if you can’t get the maps quickly. thanks

Are you also on a paid package?

Hi @Fishton and @Nyles_Desrochers :

I apologize for this on behalf of the team. We’ve had higher demand than expected this week, which lead to longer processing times. Unfortunately, some of our paid customers were affected by this as well.

We’ve ramped up more servers to get through the current maps and are increasing our computing power to keep this from happening going forward. Please email me at support@dronedeploy.com if you have further questions.