Map not available yet


I added a test flight of images to test, images were uploaded, but the map is not proceeded yet. I added the test on the 24th. it said 7-15hr, so I am not sure if I did something wrong or if it in a queue or . Thanks

The online support through the app may be a better place to get quick response to this.

Thanks, I am on the 14 Day trail. So there is no online support it

Hi @DaveT,

Welcome to DroneDeploy! We’re very excited to have you join our growing mapping community and we hope you’re enjoying your trial period so far. :slight_smile:

I checked our processing server and unfortunately, I’m not seeing a map processing under your account. It seems your upload may have been unsuccessful. At your convenience, can you please try uploading your dataset again? Please make sure that you are connected to stable internet connection. You should receive a confirmation message at the bottom of the screen when your upload has completed successfully.

Sorry for the inconvenience! Please feel free to check in with us once you’ve uploaded again.