Data not transferring to desktop


#1

Hi i have completed a mapping area and it shows all the images captured but it won’t transpose on to the desktop as either a 2 d or 3d model.


Re-run a map
#2

You might email the map name with more details to support@dronedeploy.com to get help on this.


#3

thanks did this but no reply from them


#4

Hi @perrymatt! We would love to provide some more information regarding your map’s inquiry. However, we haven’t received any email yet with your map’s information. Could you please re-send your question one more time to support@dronedeploy.com? We would be happy to assist.


#5

hi there question sorry if this i not the right place. i sent the mavic up on a route but there was no verbal notification that image capturing was taking place. i could not see it on the dash board. i re ran the mapping and it shows i have the captured images but it won’t transpose into a 2d or 3d model??