I can see from previous posts that this was a known issue back in November last year, but is a fix coming up for this ? I still get a red X on Google Earth after double clicking a kml file to view it on there. This happens whether it is a tiff mercator or a jpeg. Occasionally you can get a tiff mercator to appear, but only after an initial crash of Google Earth and a reload. Google Earth generally seems to struggle with the tiffs, presumably because of the file size.
Quite a few people have said they would like to use the kml’s to view in Google Earth and it is frustrating not being able to reliably offer them this option.
Hi @collectiveuas - usually this is due to a higher resolution file than the computer can comfortably render. We recommend trying it at lower resolution first and working your way down to what you computer can display. I’m on a Macbook Air, for example, and usually cannot render past 10cm on a larger map.
Please see here for more info on troubleshooting exports.
I have exported at 5cm/px and cannot see the files. I have a new computer with an Nvidia 780 and 16GB of RAM. My computer can easily do VR which requires much more. Is there a setting I should use to get this resolution? I need this kind of resolution for presentations that I give…?!