Background map tiles are not currently loading on the app for both iOS and Android. We’re looking into it urgently.
We will post updates here:
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Sorry for the inconvenience!
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This is fixed now- thanks for your patience!
Actually it was solved even before I finished reading this thread
I flew the drone today in Bengaluru, India. I did not get the map tiles appearing. Please help with resolving this! We travelled 100 km only to encounter this issue!
Hello - On 1/23/2016 7:53AM PST I am also not seeing map tiles in the app, only shows a white screen
This should be fixed now. Looks like it was an issue with our tile provider yesterday afternoon and this morning. Shouldn’t happen again.
I have been reporting quite a few problems with the DD Android app in the forum or privately via email to DD support and none of them - or others reported by other people - seem to have found their way onto this To Do list at:
The status.dronedeploy page is for breaking issues that are affecting a a large number or users. Tiles weren’t loading for anybody that day. If our servers were down, that’d be the place we would report it.