We are a data service provider. In other words, we capture data for 3rd party companies. We enjoy using DD however, it has one major flaw. Our customers can’t access the data without buying a subscription.
Therefore, we rely on exporting data and for them to, in turn, hopefully import it into their systems. This creates a massive stumbling block when trying to convert them to aerial solutions and seems to us, to be counter productive.
We need a system where our customers can access the tools that we can through our business account. Even if there were to be a charge per map - similar to GCP’s fee.
Others such as propeller offer this as standard. In the UK, Pix4D seems to be the partner of choice with most operators we speak with not using DD. One of the most commonly stated reasons is the lack of access for their customers.
Our clients don’t want the DD flight tools but they do want to be able to inspect the building, see the stockpile, view the video in the account, make annotations etc.
This question has been asked before. If DD intends to gain a competitive edge, this would certainly be a great starting point.