Hello,
Why can not I sometimes change the edges of a mission?
In my mapping planning, I often use an existing mission and make a copy so that I can take advantage of the mission and move to another area of interest. After moving, I need to change the mission format.
When I try to change any of the polygon points, a red line appears, not allowing dragging the point to modify the polygon / mission.
I hope you are doing well and thanks for swinging by the DroneDeploy Forum.
I am sorry to hear that you are having difficulties adjusting your flight plan boundaries. If you have a moment, would you mind sharing with us the following information:
Is this issue showing up on your desktop or mobile account?
If it is on your mobile account, could you please let us know what mobile device and version of the DroneDeploy are you using?
Can you please let us know the name of the flight plan that is showing that red outline?
We look forward to hearing from you. Have a great day in the meantime.
Thanks so much for providing this information. I am sending this along to our engineering department so that they can take a look at this behavior.
In the meantime, can you please let me know what browser are you using? DroneDeploy works best in Google Chrome and Mozilla Firefox. So, please make sure that you are using one of those browsers to improve DroneDeploy website performance.
Our engineers have taken a look at your flight plan information and it seems that the issue here is that there were some duplicated geometry points. So, this was causing the issue.
However, we would love to investigate further what could cause this problem in the first place, so if you have a moment, can you please let me know the name of the original plan so that we can take a look at it?
Thanks for getting in touch. When working with DroneDeploy, I highly recommend you using either Google Chrome or Mozilla Firefox to prevent performance issues like this one. This geometry issue should be cleared out if you replicate your flights using Google Chrome.
Happy mapping and please let me know if we can help you with anything else from here.
Okay to me it’s solved this way.
Thank you very much for your attention.
I would like to make a suggestion of consultations and planning, when I will do the planning of urban area missions. For real estate registration purposes (for government taxes).
When I have an urban area (city) that needs to do several missions to cover every area, the form that exists today could be improved.
What email can I do a text with the request and sending of screens with examples?
Thanks so much for the feedback. If you have a moment, may I ask, what is your native language? We do provide support in Spanish, so If you are a Spanish speaker, then I can send you some instructions via direct message with some instructions.