Skydio 2 won't connect to Drone deploy app

I am trying to evaluate a new skydio 2 with drone deploy. The issue I am having is that once I set the map area, I can not connect to the Skydio 2. I am using a Pixel 3 and I also have a controller. Is there guide that documents the steps required for connection of the drone to the drone deploy app?

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The Skydio 2 is not a supported drone so you’re probably best served emailing support.

The website seems to clearly show support?

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