In short I cannot upload. yesterday I successfully uploaded two projects. no problems.
Today i spent 12 hours dragging my ISP and everyone else through the mud to find out the problem isnt on my end. I’ve tried different computers, internet connections, providers etc. I even went out and flew a test flight in my backyard of 24 photos just so i could see if i can load a small project. all for nothing.
Is this a problem being experienced by anyone else? hard to sell me on a program at $5k per year when i cant upload 24 photos.
Sorry to hear this, @nexus. We have escalated this issue for our engineering team. Next time you see this, please send a screenshot of your screen to email@example.com from the email associated with your account so we can check into it. Thank you for your help.
I am having the same issue right now. I have 2 projects to upload and both are hanging at 0 pictures uploaded on Map Engine Processing page.
Sorry about this @dkuehner - can you try it now and let us know how it works? We made some changes to our system this morning.
Working now. Thanks for the quick response.
thank you for the follow up!