Remote Control “not responding”

Hi,

I have a DJI Phantom 3 Pro.
I am having a strange error with drone deploy. When I go to do my pre flight check before the mission everything checks out until the “remote” check. And it says that the “remote control is not responding” and to restart the remote and the drone. Which I have done with no success. This is on my iPhone XS MAX running drone deploy version 4.59. The strange thing is that on my iPad mini 2 running a older version of drone deploy and everything works fine, all the checks complete successfully and it flys the mission perfectly. So it is very obviously an issue with the drone deploy app. My question is. Can I download an older version or drone deploy to my iPhone? And if not can I make it work on my iPhone, as I would rather not use my iPad as it is very old.

Cheers and awaiting your reply. Heres a link to an image of the error: IMG-1108 — ImgBB

2 Likes

Conseguiu resolver amigo?

Hi, there,
Did you manage to solve this problem?
I’m going through it too :frowning:

Hi guys, DroneDeploy deprecated support for the Phantom 3 drone at the beginning of 2021. Although we want to work to support all of DJI’s drones, we build off of what is called a Software Development Kit (or SDK) provided by DJI.

Unfortunately, for DJI’s older drones, they have stopped updating the SDK. Without updates, it makes it very difficult for apps to maintain support, as we want to offer a safe and consistent flight for you. We emailed all of our users still flying Phantom 3 back when this change was made, but I won’t rule out to the potential you were missed or this wasn’t delivered appropriately. I apologize for the news.

You can always see an updated list of supported drones on our website:

Recommended and Supported Drones