Processing Thermal Camera Image

We have been flying our Inspire 1 with our new Zenmuse XT Thermal Camera.We are flying with 70% overlap Once it is finished, the images are uploaded to the drone deploy site for processing. It never processes properly. Most of the time it is just one corner. . Is there something else we need to do to get the images to process?


We are working towards FLIR compatibility and will update as soon as we can. Please check back here, or to our compatibility page:

There has been no update of the compatibility list to reflect the DJI/FLIR Zenmuse package.
Is DroneDeploy continuing to work towards any FLIR image compatibility or has this issue been placed on the shelf?

Thank you.

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