Plan upload failed: cannot execute in the current mode

First time using this Dronedeploy, and I have a old Phantom 4 with me. I made sure all software are up to date. I switched the mode to P, and truned off the begineer mode and mutiple mode allowed on DJI Go. The same error still pop up, and I already tried turn off everything including all the app. Please let me know how to solve this issue.

This is becoming a very popular issue. It is best to search for the topic before posting because many individual postings get a lot less attention than one big one and that’s how we get DroneDeploy to listen. A search pulled up a dozen pretty quick.

It seem like only one post have the same issue as I did, and there is not a solution so far. Do you have any suggestion for my problem? Thanks

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