Phantom 4 does not take photos when interconnected with DroneDeploy

I use a Phantom 4, iPad mini 2 and use DroneDeploy for mapping. I do the flight planning and after the drone return he simply did not take the photos. What can be happening? I always use everything updated.

Hi Richard, sorry to hear this…could you try upgrading to 2.0.44? Please let me know how it goes.