Overlays not appearing

iOS 11.3.1
iPad 2017
DroneDeploy 2.74.0 - 99.0.0

PNG of CAD files are not showing up in the app. It’s been happening for a while, but I actually needed it today… :smiley:

I would suggest uninstalling and reinstalling the app and also turning the mobile device off and back on to clear out possible conflicts.

Thanks Gary. Already done and no effect.

Hi @MichaelL,

Can you recall when this started happening? Have you sent a message to our Support team with the affected map(s)?


It’s hard to say because I rarely look at the maps on the iPad. Maybe within the last month. I am running the beta app so I can switch back and see if that might be the issue. I haven’t sent anything to support yet. Just wanted to see if anyone else experienced it (if they use overlays) or if I was a unique case. I’ll update soon. Since it doesn’t appear that there have been any other responses you can remove the thread if you like and we can track it with messages and go to support if needed.

Hm, let’s see what it’s like in the stable version of the app. Sometimes the beta version can be glitchy.