Mission never starts


#1

Summary of Issue:
I have been trying to start a mission a few times and the app loads my mission, goes through the checklist and allows me to start flying. The Mavic Pro rises up to 3m and stays hovering there until I either bring it down manually or by pressing the return Home button.

Date Issue Began:
It has happened on 3 or 4 separate occasions

Drone Model:
Mavic Pro on firmware 1.3.700 as well as the RC

Mobile Device Model and OS version:
Motorola Moto X Play on Android 7.1.2

DroneDeploy App Version:
DD 2.65.0
DJI Go 4.1.3

LogCat

---- Feb 2, 2018 12:40:38 PM ----

02-02 12:12:28.700 1179 1290 W PackageParser: Ignoring duplicate uses-permissions/uses-permissions-sdk-m: android.permission.ACCESS_COARSE_LOCATION in package: com.dronedeploy.beta at: Binary XML file line #60

02-02 12:12:28.701 1179 1290 W PackageParser: Ignoring duplicate uses-permissions/uses-permissions-sdk-m: android.permission.ACCESS_FINE_LOCATION in package: com.dronedeploy.beta at: Binary XML file line #61

02-02 12:12:32.284 1179 1179 W PackageManager: Not granting permission android.permission.ACCESS_COARSE_LOCATION to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:32.284 1179 1179 W PackageManager: Not granting permission android.permission.ACCESS_FINE_LOCATION to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:32.284 1179 1179 W PackageManager: Not granting permission android.permission.MOUNT_UNMOUNT_FILESYSTEMS to package com.dronedeploy.beta (protectionLevel=18 flags=0x38483e44)

02-02 12:12:32.284 1179 1179 W PackageManager: Not granting permission android.permission.WRITE_EXTERNAL_STORAGE to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:32.284 1179 1179 W PackageManager: Not granting permission android.permission.READ_EXTERNAL_STORAGE to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:32.284 1179 1179 W PackageManager: Not granting permission android.permission.READ_PHONE_STATE to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:32.284 1179 1179 W PackageManager: Not granting permission android.permission.CHANGE_CONFIGURATION to package com.dronedeploy.beta (protectionLevel=50 flags=0x38483e44)

02-02 12:12:32.284 1179 1179 W PackageManager: Not granting permission android.permission.RECORD_AUDIO to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:32.284 1179 1179 W PackageManager: Not granting permission android.permission.CAMERA to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:32.284 1179 1179 W PackageManager: Unknown permission android.permission.RECEIVE_USER_PRESENT in package com.dronedeploy.beta

02-02 12:12:32.284 1179 1179 W PackageManager: Not granting permission android.permission.READ_LOGS to package com.dronedeploy.beta (protectionLevel=50 flags=0x38483e44)

02-02 12:12:32.284 1179 1179 W PackageManager: Not granting permission android.permission.GET_ACCOUNTS to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:32.284 1179 1179 W PackageManager: Unknown permission android.permission.RAISED_THREAD_PRIORITY in package com.dronedeploy.beta

02-02 12:12:32.284 1179 1179 W PackageManager: Not granting permission android.permission.INTERACT_ACROSS_USERS_FULL to package com.dronedeploy.beta (protectionLevel=258 flags=0x38483e44)

02-02 12:12:34.919 1179 1821 W PackageManager: Not granting permission android.permission.ACCESS_COARSE_LOCATION to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:34.920 1179 1821 W PackageManager: Not granting permission android.permission.ACCESS_FINE_LOCATION to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:34.920 1179 1821 W PackageManager: Not granting permission android.permission.MOUNT_UNMOUNT_FILESYSTEMS to package com.dronedeploy.beta (protectionLevel=18 flags=0x38483e44)

02-02 12:12:34.920 1179 1821 W PackageManager: Not granting permission android.permission.WRITE_EXTERNAL_STORAGE to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:34.920 1179 1821 W PackageManager: Not granting permission android.permission.READ_EXTERNAL_STORAGE to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:34.920 1179 1821 W PackageManager: Not granting permission android.permission.READ_PHONE_STATE to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:34.920 1179 1821 W PackageManager: Not granting permission android.permission.CHANGE_CONFIGURATION to package com.dronedeploy.beta (protectionLevel=50 flags=0x38483e44)

02-02 12:12:34.920 1179 1821 W PackageManager: Not granting permission android.permission.RECORD_AUDIO to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:34.920 1179 1821 W PackageManager: Not granting permission android.permission.CAMERA to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:34.920 1179 1821 W PackageManager: Unknown permission android.permission.RECEIVE_USER_PRESENT in package com.dronedeploy.beta

02-02 12:12:34.920 1179 1821 W PackageManager: Not granting permission android.permission.READ_LOGS to package com.dronedeploy.beta (protectionLevel=50 flags=0x38483e44)

02-02 12:12:34.920 1179 1821 W PackageManager: Not granting permission android.permission.GET_ACCOUNTS to package com.dronedeploy.beta because it was previously installed without

02-02 12:12:34.920 1179 1821 W PackageManager: Unknown permission android.permission.RAISED_THREAD_PRIORITY in package com.dronedeploy.beta

02-02 12:12:34.920 1179 1821 W PackageManager: Not granting permission android.permission.INTERACT_ACROSS_USERS_FULL to package com.dronedeploy.beta (protectionLevel=258 flags=0x38483e44)

02-02 12:14:32.759 1179 1201 I ActivityManager: START u0 {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=com.dronedeploy.beta/.ui.MainActivity bnds=[810,673][1080,977] (has extras)} from uid 10092 on display 0

02-02 12:14:32.824 1179 2477 I ActivityManager: Start proc 5120:com.dronedeploy.beta/u0a85 for activity com.dronedeploy.beta/.ui.MainActivity

02-02 12:14:33.668 1179 1212 W ActivityManager: Activity pause timeout for ActivityRecord{7959e7c u0 com.dronedeploy.beta/.ui.MainActivity t335}

02-02 12:14:33.859 1179 2873 I WindowManager: Screen frozen for +965ms due to Window{9f5db03 u0 Starting com.dronedeploy.beta}

02-02 12:14:35.658 1179 2911 I ActivityManager: START u0 {cmp=com.dronedeploy.beta/.ui.LaunchScreen} from uid 10085 on display 0

02-02 12:15:10.486 1179 2930 I ActivityManager: START u0 {act=android.hardware.usb.action.USB_ACCESSORY_ATTACHED flg=0x13000000 cmp=com.dronedeploy.beta/dji.sdk.sdkmanager.DJIAoaControllerActivity (has extras)} from uid 10032 on display 0

02-02 12:17:28.977 1179 1233 I WindowManager: Screen frozen for +414ms due to Window{4af9731 u0 com.dronedeploy.beta/com.dronedeploy.beta.ui.MainActivity}

02-02 12:17:40.002 1179 1233 I WindowManager: Screen frozen for +385ms due to Window{4af9731 u0 com.dronedeploy.beta/com.dronedeploy.beta.ui.MainActivity}

02-02 12:21:47.667 1179 1233 I WindowManager: Screen frozen for +376ms due to Window{4af9731 u0 com.dronedeploy.beta/com.dronedeploy.beta.ui.MainActivity}

02-02 12:21:49.760 1179 1233 I WindowManager: Screen frozen for +318ms due to Window{4af9731 u0 com.dronedeploy.beta/com.dronedeploy.beta.ui.MainActivity}

02-02 12:22:27.344 2877 6823 W FA-SVC : Storing bundle outside of the max uploading time span. appId, now, timestamp: com.dronedeploy.beta, 1517599347344, 1511592469415

02-02 12:22:30.738 5120 5120 I chatty : uid=10085(com.dronedeploy.beta) expire 18 lines

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02-02 12:25:08.372 5120 5288 I chatty : uid=10085(com.dronedeploy.beta) SwUdpService ti expire 4 lines

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02-02 12:25:10.482 1179 1233 I WindowManager: Screen frozen for +479ms due to Window{4af9731 u0 com.dronedeploy.beta/com.dronedeploy.beta.ui.MainActivity}

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---- Feb 2, 2018 12:40:38 PM ----


#2

Hello @royeiror with our Mavic Pro users, the latest firmware update has caused the Mavic Pro not to take off with autofocus settings. With our new DroneDeploy update, the focus calibration is done automatically. In this case, your drone will fly straight up, grab focus and lock it, then continue its way to its flight. If this is not working for you, then you can do it manually through the DJI GO app.

Please let me know if this is case. The drone should fly straight up and grab focus. Unfortunately since your Andriod phone is not supported by DroneDeploy officially, it will be difficult to test this.

Thanks


#3

Hello Yusuf, I haven’t updated my Mavic for a long time, I’m on 1.3.700 opposed to the newest 1.4.200. precisely because it worked perfectly before.

The only thing that has changed in my setup is the DroneDeploy version.


#4

I am not sure how your old update would run on our new DroneDeploy app version. The directions above are for users running the latest DJI version and DroneDeploy version.


#5

Do you know which version breaks the autofocus?


#6

@royeiror Firmware : v01.04.0200.

We recommend upgrading to our newest app and also upgrading your DJI firmware for safety precautions. You will still be able to fly your Mavic with our app. However, you would need to set the focus before each flight.

Thanks.


#7

Hello Yusuf, I have upgraded my Aircraft and Remote firmware to 1.4.100 and tried flying a mission and the same problem persists. The app updated itself to the most recent version. Oddly, I tried flying a similar mission using Altizure and the mission wouldn’t start either. I Used Litchi to fly a couple of waypoints and it worked flawlessly, then I remembered that when I was able to fly missions with DroneDeploy my remote would show Waypoint on the screen. It didn’t show up this time.


#8

Hello @royeiror

I would be curious if you are running into the same problem with an officially supported device such as an iOS device. Have you tried testing with other supported devices?

Thanks.


#9

I do not own an iOS device, but installing DJI Go 4.2.4 allowed the mission to start, it took some time to be able to start the mission proper. It timed out first and said the waypoints hadn’t uploaded completely. I landed and tried again.

The mission started after a while.

A percentage indicator of waypoint upload completion would be very helpful


#10

Hi @royeiror

Depending on your location and the potential RF interference the mission can take a bit to upload the waypoints, especially if it is a larger mission. I’m glad you were able to get the mission planned and executed in the end. Please let us know if you have any questions moving forward.


#11

Tried again and found out that in order for the mission to start I need to have the props already started, then it runs without a problem.