Live Map option not showing up


#1

I don’t have a live map option showing up.

Trying for the first time today.

I tried using a Mavic Pro and Phantom 4 pro

Using Lates iOS on iPad 4 LTE version

2.73.0 version


#2

Have you tried uninstalling and reinstalling? The latest app is 2.74.0


#3

I did, now i can see the live view option, but it tells me i have to upgrade my account. I am at the pro level now. Is this a bug or do i have to have the enterprise account?

Thanks

Russell


#4

It works on all accounts. That should not be giving you an upgrade account error. I would suggest uninstalling and reinstalling the app again (if you are connected to cellular or wifi to re-download it) and also turning the mobile device off and back on to clear out possible conflicts.


#5

HI @russhog and @Gary,

I also have this issue in 2.76.0 I have tried upgrading, uninstalling, restarting and on two different IOS devices. still cant get any joy. I woudl be interested to know if there is a solution. I have raised a support request, but I wanted to post it here as well because this is the first place I looked when i had the issue in the field.