Hello - I’ve flown a mission and am trying to upload the approximately 150 images to be processed into a geotif. The new uploader sorts the images and puts them in the queue, but then nothing happens. They just sit there in the queue. Is there a bug? This is happening in Chrome and Firefox. I am running Windows 11, and flying a Phantom 4 Pro. I have successfully uploaded missions over a hundred times, and this is the first time I have encountered this problem. I have spot checked some of the raw images, and they appear to be fine. Any help would be appreciated. Thanks!
Hi there, thank you for this post. Is this still occurring? I’m sorry you’re running into issues with the uploader. If you have a subscription with us please send an email to email@example.com.
In the meantime I recommend trying the upload on another network, this sounds like it might be a provider issue, since it’s happening on multiple browsers.
I updated Windows 11 and it started working again. Thanks for reaching out…
Same issue. Uploads work if loading from iPhone, drone and controller connected. Does not upload for me if I try to do it from desktop files.
I updated windows and the problem went away.