I’ve tried to do a 3d map yesterday for my first time but unfortunently it doesn’t work, I get pass every checkpoint exept for the upload waypoints one, it gets stuck there… I tried restarting everything but nothing changes, why?
I have a phantom 3 standard and a galaxy tab a.
Since you said that you are new I will throw these suggestions out there:
- Is everything updated? The drone, remote, DroneDeploy software?
- Did you completely close out the DJI app prior to starting the DroneDeploy app?
- What tablet are you using?
Yes everything is updated and dji go was never opened on my tablet before.
I have a samsung galaxy tab A (SM-T550)
We just released an updated app so please try it.
The phantom 3 standard is a bit more difficult to get working. DJI is supporting it less and less.
Let us know if the new version helps.
I have spent 5-6 hours which is way too much time for something that should be straightforward. I have a Samsung Galaxy Tab S2 with Phantom 4 Pro and all current updates installed for the tablet, RC and Aircraft. Read widely, have followed all the settings (using DJI app on a different device so no connection issues) but Dronedeploy will not not load the way-points for any mission. As someone with a limited budget I simply can’t afford to spend more time on what should be fairly straightforward… New tablet and new drone didn’t think there would be such an issue. Such a shame as I am leading the charge with many other NGO organisations looking for solutions to fly environmental transects and will need to explore another option to recommend.