Exports not coming through & measurements tools not available

Hi, I have been trying to export some jpg files, 2D, NDVI with grids etc but no file ends up coming through. Need this urgently as I’m meeting with a client in 50 mins! Also, the measurement tools are grayed out & I can use them - both on iPad and PC. Thanks!

@meggsiek can you please send us an example of this to support@dronedeploy.com ? Please be sure to send from the email associated with your DroneDeploy account.

We will check out the maps. The vast majority of the time, exports that are not received went to spam- please check there first, especially if you have a custom email address (e.g. happens more with @yourcompany.com vs. @gmail.com).