Export not working - waiting 3 days

I’ve tried repeatedly to export the OBJ file over the last 3 days and still nothing. I even tried a second upload and rendering. It just says “Your export is being processed”. No email notifications. No downloads to the download folder. Please help.

@geauxmedia: Sending you a message from support@dronedeploy.com

Hi @geauxmedia- our system delivers this message to us when trying to email you:

delivery failed; will not continue trying
Action: failed
Status: 5.0.0 (undefined status)
X-PowerMTA-BounceCategory**: spam-related**

It looks like something of ours is registering as spam in your email and thus being rejected.