Expected in 4 hours (still waiting after 2 days)


#1

as my title says, i have been stuck on processing for 2 days with Expected in 4 hours

am solutions or do i just wait


#2

How many pictures are in the map to be processed? I had a large 550 image set that took about a day and a half and it says 6-11 hours. Mine was homogeneous corn.


#3

Hi Kelrick,

Can you send me the flight ID and I’ll check it out.

N


#4

Expected in 3 hours (still waiting after 6 hours in PROCESSING)

flight ID - vilingili test


#5

Hi @Raunaq_Mohamed,

Apologies for the delayed response. Are you still having trouble with your map?

Keep me posted,
Christina


#6

Same problem here, “Processing”, “Expected in 6 hours”.


#7

Hi @bhenley50,

Can you share the map ID of the map you’re having issues with and how long you’ve been waiting?

Keep me posted,
Christina


#8

Hello @Christina,

wanted to ask if you can also help me. I have a map that has been processing for 4 hours, and the status has NOT changed, it still says 3 hours remaining from the moment it started to process. The map i 40m x 40 m, and its only 64 photos.
What can i do?

Thank you in advance,
All the best.


#9

Hi @Uncle_Damn,

Are you still having issues with your map processing? If so, can you share the email address associated with your DroneDeploy account and the name of the map you’re having issues with?

(And apologies for the delay - we were closed for Thanksgiving weekend.)

Cheers,
Christina


#10

I am having a very similar challenge. I have two maps, one says 6 hours and the other says 9 hours. Both have been processing for more than than 18 hours and still no map.

I am not sure how to find the flight ID, but would love to understand how long I should wait.

I found this info in the log: Session ID 5a43fdcccb3fcddd5c790ec1

Thanks,

Brad


#11

Hi @Brad_LeSage,

Can you share the name of your map as well as the email address associated with your DroneDeploy account?

Thanks,
Christina