Error when trying to upgrade from Pro to business (Reference must be unique)

I am trying to upgrade from pro to business at the monthly cost option. When I try to upgrade I enter all the correct info and get this error that says “Reference must be unique - That value has been taken”


@Anjanette_Hill @Andrew_Fraser

Hi @synergyinspections, glad to hear you’re looking to upgrade! You can email for assistance and we’d be happy to help. I will also send you a private message.

I have emailed support. Do you guys call on saturday? I’l love to not get fired tonight lol :slight_smile: