Error Code: -5000

Hi everone!!!

I’m trying to use the DroneDeploy software to acquiring images using Phantom 4. When I execute the check list before flight the DroneDeploy software is returning an error message as screenshot below.
I have saw that this error was reported at the past but I can’t see the feedback informing how this problem was solved.
I would like help you cause I’m younger on to use Drones for photogrammetry.

Thank you to help me.

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