After a 9 month break from using my Phantom4Pro (and successful Drone Deploy flight management) today I was completely unable to start/complete a flight.The flight was planned on my desktop and appeared on the list of projects on my iPad (6th generation, iOS 13.6) in the field but failed to complete the pre-flight checks and incredibly slow to respond to any screen selections.
Any suggestions for what the issue/remedy is?
Welcome! What version of DroneDeploy?
Hi Michael,
Thanks for the reply. I’m using Drone Deploy mobile 4.9.0 - 4.9.0, with IOS 13.6 on my 6th generation iPad.
Cheers
Jonathan
Hey Jonathan!
Sorry to hear you had some issues with your flight! I would recommend deleting and re-downloading DroneDeploy to clear the app’s cache. If you have offline maps, you’ll need to re-sync them while connected to the internet.
If you’re still having an issue loading plans, please send us a message at support@dronedeploy.com with the specific project and behavior - and we’ll be happy to look into it further.
Cheers,
Lindsey
DroneDeploy Support
There have been many updates to the DJI flysafe database. Were you able to launch from DJI GO 4?