After a 9 month break from using my Phantom4Pro (and successful Drone Deploy flight management) today I was completely unable to start/complete a flight.The flight was planned on my desktop and appeared on the list of projects on my iPad (6th generation, iOS 13.6) in the field but failed to complete the pre-flight checks and incredibly slow to respond to any screen selections.
Any suggestions for what the issue/remedy is?
Welcome! What version of DroneDeploy?
Thanks for the reply. I’m using Drone Deploy mobile 4.9.0 - 4.9.0, with IOS 13.6 on my 6th generation iPad.
Sorry to hear you had some issues with your flight! I would recommend deleting and re-downloading DroneDeploy to clear the app’s cache. If you have offline maps, you’ll need to re-sync them while connected to the internet.
If you’re still having an issue loading plans, please send us a message at email@example.com with the specific project and behavior - and we’ll be happy to look into it further.
There have been many updates to the DJI flysafe database. Were you able to launch from DJI GO 4?