Still in communication with him.
To be clear, DroneDeploy can’t really crash or lose a drone itself. I have not seen it in my tenure here. Having a successful manual flight just means a different set of variables at that moment are affecting the DJI SDK compared to the DD flight and it responds differently. Problems you might have had during a DroneDeploy flight are 100% sitting latent with a chance they might present themselves during a manual flight.
There isn’t a command we send that would cause a drone to lose control in and of itself. If you’re scared to fly with DroneDeploy, your drone needs to be analyzed and inspected. Or, you had a bit of bad luck with the loss of a GPS signal, for example. Sometimes unavoidable.
We are and continue to work very hard on messaging when something is going wrong on the DJI side, but it’s difficult to do without many false positives.