DD gets stuck on white screen

Summary of Issue:
I had been using DD for a while without any problem, and the latest versions have made it impossible to use.

Date Issue Began:
Begining of August

Drone Model:
DJI Mavic Pro

Mobile Device Model and OS version:
Amazon Kindle Fire 7" 5th Gen on Android 5.1.1.

LogCat
10-05 18:17:52.442 1945 1945 I Timeline: Timeline: Activity_launch_request id:com.dronedeploy.beta time:2205820

10-05 18:17:52.442 602 2710 I ActivityManager: START u0 {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 pkg=com.dronedeploy.beta cmp=com.dronedeploy.beta/.ui.MainActivity bnds=[500,73][600,224]} from uid 10013 on display 0

10-05 18:17:52.498 602 3261 I ActivityManager: Start proc 11236:com.dronedeploy.beta/u0a83 for activity com.dronedeploy.beta/.ui.MainActivity

10-05 18:17:52.758 11236 11236 I FA : adb shell setprop debug.firebase.analytics.app com.dronedeploy.beta

10-05 18:17:53.309 11236 11236 W System.err: at com.dronedeploy.beta.DroneDeployApplication.connectApp(DroneDeployApplication.java:252)

10-05 18:17:53.309 11236 11236 W System.err: at com.dronedeploy.beta.DroneDeployApplication.initSdkManager(DroneDeployApplication.java:248)

10-05 18:17:53.309 11236 11236 W System.err: at com.dronedeploy.beta.DroneDeployApplication.onCreate(DroneDeployApplication.java:191)

10-05 18:17:53.309 11236 11236 W System.err: Caused by: java.lang.ClassNotFoundException: Didn’t find class “com.dji.sharelib.DJIEventBusIndex” on path: DexPathList[[zip file “/system/framework/com.android.future.usb.accessory.jar”, zip file “/system/framework/android.test.runner.jar”, zip file “/data/app/com.dronedeploy.beta-1/base.apk”],nativeLibraryDirectories=[/data/app/com.dronedeploy.beta-1/lib/arm, /vendor/lib, /system/lib]]

10-05 18:17:53.311 11236 11236 W System.err: at com.dronedeploy.beta.DroneDeployApplication.connectApp(DroneDeployApplication.java:252)

10-05 18:17:53.311 11236 11236 W System.err: at com.dronedeploy.beta.DroneDeployApplication.initSdkManager(DroneDeployApplication.java:248)

10-05 18:17:53.311 11236 11236 W System.err: at com.dronedeploy.beta.DroneDeployApplication.onCreate(DroneDeployApplication.java:191)

10-05 18:17:53.313 11236 11236 W System.err: Caused by: java.lang.ClassNotFoundException: Didn’t find class “com.dji.midware.DJIEventBusIndex” on path: DexPathList[[zip file “/system/framework/com.android.future.usb.accessory.jar”, zip file “/system/framework/android.test.runner.jar”, zip file “/data/app/com.dronedeploy.beta-1/base.apk”],nativeLibraryDirectories=[/data/app/com.dronedeploy.beta-1/lib/arm, /vendor/lib, /system/lib]]

10-05 18:17:53.413 11236 11302 W System.err: Caused by: java.lang.ClassNotFoundException: Didn’t find class “dji.pilot.reflect.AppPublicReflect” on path: DexPathList[[zip file “/system/framework/com.android.future.usb.accessory.jar”, zip file “/system/framework/android.test.runner.jar”, zip file “/data/app/com.dronedeploy.beta-1/base.apk”],nativeLibraryDirectories=[/data/app/com.dronedeploy.beta-1/lib/arm, /vendor/lib, /system/lib]]

10-05 18:17:55.967 11236 11236 W System.err: at com.dronedeploy.beta.DroneDeployApplication.connectApp(DroneDeployApplication.java:252)

10-05 18:17:55.967 11236 11236 W System.err: at com.dronedeploy.beta.DroneDeployApplication.initSdkManager(DroneDeployApplication.java:248)

10-05 18:17:55.967 11236 11236 W System.err: at com.dronedeploy.beta.DroneDeployApplication.onCreate(DroneDeployApplication.java:191)

10-05 18:18:02.018 11236 11236 I Timeline: Timeline: Activity_launch_request id:com.dronedeploy.beta time:2215396

10-05 18:18:02.019 602 1800 I ActivityManager: START u0 {cmp=com.dronedeploy.beta/.ui.LaunchScreen} from uid 10083 on display 0

10-05 18:18:02.692 602 658 I ActivityManager: Displayed com.dronedeploy.beta/.ui.LaunchScreen: +418ms (total +10s228ms)

10-05 18:18:02.693 602 658 I Timeline: Timeline: Activity_windows_visible id: ActivityRecord{39abbb0d u0 com.dronedeploy.beta/.ui.LaunchScreen t634} time:2216071

10-05 18:18:07.344 602 658 I Timeline: Timeline: Activity_windows_visible id: ActivityRecord{1406219b u0 com.dronedeploy.beta/.ui.MainActivity t634} time:2220722

10-05 18:19:46.165 1518 1518 W PackageManager: Failure retrieving resources for com.dronedeploy.beta: Resource ID #0x0

4 posts were merged into an existing topic: White Screen after install and connection to DD