Data Inaccessible

My account has gone into FREE mode and am unable to select datasets now…

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How long ago did the trial expire? The term is that your data should remain accessible for 90 days. Probably a better question to support.

Not a trial user - im a business user with next year paid until.

Yes - was limited to leave a message support vs IM - probably due to the business account being made to free for some reason…

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“Leave a message”, as in send an email? Did you do that?