Cannot connect to my smartphone


#1

smomebody can help me to resolve my problem why my apps cannot connect to the drone , has done the default application cleanup and unplug the cable and reconnect to the remote
thanks


#2

Hi @ardyan_Satriya,

What type of phone are you using? If you are having trouble connecting with your Android, here is a support document that might help!

Best,
Hannah


#3

I use Samsung galaxy s7


#4

Hi @ardyan_Satriya,

Can you verify if you’re seeing any error messages? Do you experience this issue on a different supported mobile device?

Keep me posted,
Christina