Cannot connect phantom 4 to DD on Android


it seems that I am unable to connect my phantom 4 to Drone Deploy.

I just downloaded the latest versions of software or firmwares, either for the drone, or for the app.

I also followed the steps that DroneDeploy suggests but the App just does not “see” the drone.

It just keeps giving me the following screen after running the App: "Setting Change Required on Android 6 ". But I made the necessary changes on the settings, and it is still the same.

Thanks in advance.


Hi @rmcruz,

We sometimes see this happen with the Android due to it’s USB connection. Below is an article which shows you how to resolve this:

Also make sure there are no other apps running in the background except for the DroneDeploy app.