Bug in 3D viewer

While I am perfectly able to view 3D models myself, the 3D viewer simply becomes blank (see screenshot) if a third party attempts to view the 3D model using a share link. This happens no matter what browser or what model I try to view.

It is highly disruptive - how and when can this be fixed?


Hi aupsafecon, welcome! Can you PM me a link? I changed your topic because the root General Discussion topic seems to have a bug and won’t appear on the most recent list. This should get you more looks.

Hi MichaeIL - thanks for replying. I would love to send you a link, but I don’t seem to have the option to do so - maybe because I am a new member?