I placed batteries in the 3 port charger and set it to storage. 2 batteries are now “dark.” charger light is red. Green battery status lights do not turn on. I’ve tried unplugging charger, re-inserting batteries, pushing the on off battery buttons in many combinations, I’ve even watched youtube. Batteries are less than a year old, had been charging well and flying well until I switched them to “storage.”
Hi @Vince,
I suggest reaching out to the manufacturer of your drone as this appears to be an issue with your P4P and not the DroneDeploy app or software.
Cheers,
Christina
There is a P4P group on Facebook you might ask about this.
Just an FYI: Christina is right, this is not a DroneDeploy issue. I did contact DJI by live chat. This turned out to be a warranty issue. They did not have an explanation why 2 batteries tanked and 2 did not. The red LED light on the 3 battery charger indicated that no battery is connected so something inside the battery is not hooking up. DJI was good to work with on this.