App not auto-updating iPad 2017


#1

DroneDeploy now longer shows up in my apps list unless I manually search for it. It previously showed up in recently updated and it did auto-update, now neither.

Issue appeared in 2.64.0

I reported a different bug and was told to go to 2.65.0, but I assumed it was auto-updating so I didn’t even know there was a new version. I’ve been keeping an eye on my updates and have not seen it in a while so I manually checked and sure enough 2.66.0 was out.

iOS 11.2.5
Updating to DD 2.66.0 now.


#2

Hi @chascoadmin,

Can you share when it started occurring? Also, did you reboot your iOS device and manually close the DroneDeploy app?

Cheers,
Christina


#3

Issue appeared in 2.64.0

I have had to manually uninstall and reinstall the last two versions. I shut down the iPad every day as this is the only thing Iuse it for. Thanks!


#4

Hi @chascoadmin,

Apologies for the delayed response. Can you verify if this happens on any other device? Also, is your iOS version up to date?

Cheers,
Christina


#5

Yes, the iPad was up-to-date for the past 3 versions of DroneDeploy. I don’t have any other iOS devices.