Aplicativo fechando sozinho

General Discussion How To
1

O DD está fechando sozinho no meio do vôo, fazendo com que se perca o plano de voo feito

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2

From Google translate:

The DD is closing alone in mid-flight, causing the flight plan to be lost.

I can suggest:

  1. Making sure all software is up to date
  2. That you are using both a drone and controller (phone or tablet) that are on the list of DroneDeploy certified devices.
    https://www.google.com/url?sa=t&source=web&rct=j&url=https://support.dronedeploy.com/docs/supported-devices&ved=2ahUKEwjjj_7wjrjlAhVDKH0KHWNtAboQFjABegQIDBAH&usg=AOvVaw3yDsRd9LpEGlPV3--iyZtU&cshid=1572030774863
  3. That you are flying in an area without electromagnetic interference.
  4. That no other App is running (like DJI Go) while you are running DroneDeploy. This means that you have to completely close out of DJI Go before running DroneDeploy.
  5. Look here for more information on troubleshooting problems with DroneDeploy.
    https://www.google.com/url?sa=t&source=web&rct=j&url=https://support.dronedeploy.com/docs/troubleshooting&ved=2ahUKEwi9-t2tj7jlAhUvFjQIHWJaDMsQFjADegQIBBAB&usg=AOvVaw19UQw5XjvLxzdNi92E5WmG&cshid=1572030895645

DroneDeploy.

3

Fiz tudo isso. Ele “de repente” fecha no meio do voo e deixa um “vazio” entre as fotos.
Estou usando o Mavic 2 Pro.
Ontem fiz um voo e foi tudo bem. Hoje já não consegui voar (planos de voo diferentes)

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4

Inclusive agora, enquanto estou aqui digitando, e abro o aplicativo DroneDeploy, depois de um tempo, ele simplesmente fecha!!!

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5

Acabei de instalar em outro celular, e está ocorrendo a mesma coisa. O Aplicativo fecha sozinho

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6

Please post in English in the future.

7

You still need to tell us what version of DroneDeploy, what devices you are trying and confirm that DroneDeploy is the only app open.

8

I am using DD 3.17.0, Explorer version, moto x4 android 9 phone and only with DD open.
started from yesterday to today for no reason.

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9

That device is not on the supported list. Do you have any of these? Then email support@dronedeploy.com

  • iPad Pro (2015, 2016, 2017)
  • iPad (2017)
  • iPad Mini 4, 5
  • iPhone 11, 11 Pro, 11 Pro Max
  • iPhone X
  • iPhone 8
  • iPhone 7, 7 Plus
  • Samsung Galaxy S9, S9+
  • Samsung Galaxy S8, S8+
  • Samsung Galaxy S7, S7 edge
  • Samsung Galaxy Note 5
  • Samsung Galaxy Tab S4
  • Samsung Galaxy Tab S3
  • Google Pixel 3, Pixel 3 XL
  • Google Pixel 2, Pixel 2 XL
  • Google Pixel, Pixel XL
  • Google Nexus 5X
10 
If I understand correctly, then moto x4 is not compatible with Dronedeploy??
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11

I think we might have missed some of your text. There are no Motorola devices on the list.

12

My APP DroneDePloy, is also closing alone and without even a msg. I use a Sansung Tab A - (SM-T510), I don’t understand why this has been happening. Since before the upgrade worked perfectly. What is happening? Did the Update come to improve or to get bad? Since in the list of devices there is Note 5, merely below TAB A.

13

Moved conversation.

https://forum.dronedeploy.com/t/dronedeploy-app-version-3-17-0-crash/14286/2

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