Hello i am new to drone deploy. I have uploaded my photos and the map was created although i do not have any 3d information aka 3d model. Is there something i need to know that i am doing incorrectly?
I am using the mavic pro 1
Thanks in advance.
Philip
That should be a natural event. What plan are you on? Your best bet is to get in touch with support@dronedeploy.com.
it was needing to process. Still new to the app. Also are some features not available in the free trial version?
What browser are you using?
Hi Phillip!
For the best view of 3D models, you’ll want to ensure your operating in the latest version of Chrome or Firefox with a cleared cache.
As for the trial version features, the trial includes everything outlined in our business subscription, with the exception of GCP processing and roof reporting which come with a per map charge.
Welcome to DroneDeploy, happy mapping! 
Firefox is having a issue lately, you can clear the cache and it will work a few times then it stops.
I went back to using Chrome.
Firefox is having issues with other sites as well. They just updated it a few weeks ago.