It’s been a couple months since any of my customers asked for maps, so when one of them surprised me with a last minute request last Thursday while onsite for a ‘regular’ progress update video, I said sure and did a couple flights to capture site prep images for a 1.4 MSF logistics building. Get home, upload the images, check the results, everything looks great. Spent Friday producing the progress update video, getting ready this morning (Saturday 09/09/17) to send everything off, including links to DD maps. I renew my monthly Pro plan, start what I expected to be the same process, only to find that the way your sharing operates has significantly changed! I don’t want my customer to have to sign up for a free account in order to see the maps, nor will they want to share the maps with their stakeholders and require all of them to sign up for a free account. The way it used to work was send a link (or put the link behind a click through image on a private page of my website,) my customer clicks on the link, and boom, they see the image. They can manipulate it for simple viewing, which is all they want and that’s all I want them to have! Now, unless I’m missing something, when they get a ‘shared’ link, it takes them to a page that requires them to first understand how to navigate your user interface, how to select which maps, raises questions about other DD features, etc.
Not happy to find out (over the weekend when chat support is not available) that what I consider to be a major feature has now turned into what appears to be a marketing ploy to gather as many new suspects for your products instead of supporting the needs and expectations of your current customers!