No Logs available after flight with Mavic Pro


#1

Issue: Message in DD is that there are no logs available.

Start of isue: Can’t tell, I’ve never been able to upload logs

Drone Model: DJI Mavic Pro

Mobile Device Model and OS version: Apple iPad Mini 2 OS 10.3.1

Desktop: Windows 10, Firefox 61.0b2

DroneDeploy App Version: 2.72

I’ve never been able to upload logs. This time I have made a ‘clean’ flight, and the files are processed through DD, so it should be available.


#2

Hmm, very interesting.
Now all of the sudden, logs are available?
How long does it take after the processing are the logs available?


#3

Sometimes it takes awhile to sync the logs.


#4

I see, what exactly is syncing the logs, is it the tablet, so I need to have that connected, or what??


#5

After you land I would wait about 1-2 minutes for your logs to fully finish to reduce errors. You can also check to grab flight logs via itunes.

http://www.phantomhelp.com/tips/how-to-retrieve-dji-go-flight-logs-from-itunes.29

Thanks!