No Geotags or references in Photos after DD Flight

Hi… Just flown my first commercial survey with DroneDeploy and the images have no geotags, GPS data etc in them? As it happens,the client didn’t want a stitched map, just the images, so I am off the hook, but worried about what has gone wrong.

I had DD set at 50% overlap front and side at 50m altitude using a Matrice M600 with Zenmuse X5. The camera settings were set in DJI Go APP and the Auto Camera Settings was set off in DD. There were just under a 1000 images taken but not one has any geotag data?

Secondly, had the AirData plugin setup and the not all the data has synced off to the Airdata account (aka HeathlyDrones) One flight is copletely missing and parts of those that did sync is missing. I haven’t at the time of writing tried to get to the flight data from DD on the IOS, as not sure where it is…

What am I doing wrong?

Steve

Hey, just following up from our conversation on FB. Please send some images to support@dronedeploy.com and ask to forward to chase.