New User App wont let me log on

I have just downloaded the APP and I can’t log on. I try to log on with my Google account as prompted. When my Google account comes up and I click on it to log on the APP tells me the user does not exist! Anyone else have the same issue?

Hi @MichaelSheen,

To clarify, were you able to log in with this exact account info before? If so, are you able to log in via the desktop website?

Keep me posted,
Christina