Summary of Issue: When I tap the Drone Deploy icon on the iPad I’m presented with the splash screen for half a second or so, followed by a white screen with a small loading ‘spinner’, followed by a completely white screen after a minute or so which just sits there. The application doesn’t load. This is the first time we’ve experienced this issue having used DD for the best part of 2 years. I’ve rebooted the iPad and uninstalled/reinstalled DD with no resolution Please advise.
Date Issue Began: 2nd May 2018
Drone Model: Phantom 3 Pro
Mobile Device Model and OS version: iPad Mini 4 / 10.2.1
DroneDeploy App Version: 2.72.0 Downloaded 2nd May 2018