Can't connect to Drone with Samsung Note Pro 12


#1

Having issue connecting to DD.
DJI connects OK.
Does it, on phone, OK>
Any settings to look for?

P4
Android 5.0.2
Samsung Note Pro 12
DD version: 2.71.0


#2

The way Samsung does Android can cause connection problems.
You might have to recycle power on the device between the DJI app and DD app.


#3

Thanks.
How do I do this btw?


#4

Turn off the DJI app, then turn the power on the Samsung off and then back on.


#5

Thanks, this did not seem to solve the situation.


#6

Hi @ensta,

I see that your device is not listed on our Supported Devices (Mobile and Tablet) page. Since we do not officially support this mobile device, there is no guarantee that your device will or should work without issues.

Cheers,
Christina